Shipping policy

SHIPPING POLICY

Thank you for shopping with XEYLA!

SHIPPING DESTINATIONS

We currently ship within the United States only. International shipping is not available at this time.

SHIPPING RATES

  • Flat-rate shipping: $8 USD for orders under $100.

  • FREE shipping on orders of $100 or more, after discounts and before taxes.

ORDER PROCESSING & DELIVERY

Orders are processed and shipped as promptly as possible. Delivery times may vary depending on the destination, shipping carrier, and circumstances beyond our control.

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

SHIPPING ADDRESS

Please verify your shipping address carefully before completing your purchase. If you notice an error, contact us as soon as possible. Address changes cannot be guaranteed after an order has been processed.

DELAYS & DELIVERY ISSUES

Shipping delays may occur due to weather, carrier operations, holidays, or other circumstances beyond our control.

If your order is lost, damaged, or arrives incorrectly, please contact XEYLA so we can review the issue and assist you in accordance with applicable law.